business phone tools

The Multi line Phone System


The multi line phone system is an indispensable tool for the busy small business or SOHO operator. They permit multiple concurrent calls to be juggled, as well as providing a comprehensive range of features. They are an alternative to more expensive options such as a VoIP PBX or key system.

The most popular units are 4 line cordless phone systems. They provide much greater flexibility than a 2 line option and the cost difference is nominal. On those occassions when everything goes crazy, it can be more than useful to have 2-3 lines available for calls while also being able to send or receive faxes.

At home we use a 2 line cordless phone system. It is ideal for home office or SOHO users. It allows us to juggle personal and business calls from the one handset. The other major benefit is that being cordless there are no wiring costs.

There are many brands of multiline phone system including: Philips, RCA, Panasonic, Uniden, TMC Epic, Cortelco, AT&T, Vtech, GE, Motorola, Northwestern Bell ... to name a few.

There are significant differences between those units manufactured to meet business specifications and those made for the consumer market. These differences are very apparent in the case of cordless units, where the cheaper consumer options typically use cordless phone frequencies that are susceptible to interference and eavesdropping.

There are some potentials pitfalls in cordless phone comparison that require doing a little homework to avoid ending up with a lemon.

For small business users we would recommend the following multi line phone systems:

Panasonic KX-TG6702B 2 Line Cordless Phone System

Panasonic KX-TG4500B 4 Line Cordless Phone System

Consumers requiring a 2 line home phone system will not get better value for money than the Uniden TRU9466.

These cordless phone systems all provide excellent clarity, freedom from interference and good range.


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